Shipping and Delivery

Introduction: Welcome visitors to the page, briefly explaining that this section provides essential information about shipping options, costs, and delivery times to assist customers during checkout. Mention that there are no cash on delivery (COD) options available.

Brand Name: Introduce yourself as ‘Fоmo by Khushboo Mehta.

‘Domestic Shipping Options: List available domestic shipping methods with estimated delivery timeframes, such as standard, expedited, or express services. For example:

• Standard Shipping – Typically arrives within 20-21 business days.
• Expedited Shipping – Typically arrives within 20-21 business days.
• Express Shipping – Next Business Day Delivery (for select metro areas only).

International Shipping Options: Provide details regarding international shipping destinations, methods, and associated fees, including customs duties and taxes where applicable.

Estimated Delivery Times: Clearly state expected delivery dates for each option, using language like “typically arrives within X business days,” ensuring consistency between domestic and international deliveries. For instance:

• International Standard Shipping – Typically arrives within 20-21 business days.

Order Cancellation Policy: Outline the process for canceling an order before it has shipped, along with any restrictions or limitations. For example:

• Orders must be cancelled prior to shipment confirmation.

Return Policy: Emphasize that there are no exchanges or refunds offered under any circumstances. However, provide clear guidelines for damaged goods or incorrect orders. For example:

• Damaged Goods: Contact our customer service team within three days of receiving your package to arrange replacement or refund.
• Incorrect Items: Contact our customer service team within seven days of receiving your package to arrange replacement or refund.

FAQs: Address common questions related to shipping and delivery, such as processing times, handling fees, and whether customers need to be present at the time of delivery.

Contact Us: Encourage customers to reach out with specific inquiries not covered by the provided information, offering various contact channels like email, phone number, or live chat.By presenting this information clearly and concisely, you will ensure that your customers understand your policies and expectations, reducing confusion and frustration throughout the shopping experience. Remember to maintain transparency and honesty in your communication, building trust with your customers and fostering positive relationships.